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The RAG AI that respects confidentiality
RAG (Retrieval Augmented Generation) is an artificial intelligence system that improves responses by combining two steps: first it searches for relevant information in your internal documents (retrieval), then it uses this information to generate an accurate and up-to-date response (generation).
Why choose the RAG iH24?
Your documents remain at your home.
What it is:
All your documents remain within your company, on your server, within your IT network. They are never shared externally.
What it’s for:
It’s your maximum security. Your sensitive contracts, confidential data, internal strategies—everything remains locked down within your organization. Most importantly, you maintain control over your sensitive data. With iH24, you can rest easy: your information never leaves your secure perimeter.
Concrete examples:
Confidential client files, contracts, expert reports, strategic studies, innovation projects…
Several ways to analyze documents
What it is:
iH24 can analyze your documents in different ways. Not one standard approach for all types of content, but several tailored strategies.
What it’s good for:
This means your answers are more precise and relevant. A legal contract doesn’t need to be analyzed the same way as a financial report. A manufacturing recipe doesn’t have the same structure as an industrial maintenance protocol. iH24 understands this and adapts.
Real impact:
Instead of spending 2 hours searching through 500 documents to find a specific clause, iH24 finds it for you in 3 seconds, with the right analysis strategy. You save time. A lot of time.
Search in exactly the right documents
What it is:
Instead of searching through your entire document database, you precisely select the folder or category to search.
What it’s for:
You avoid being overwhelmed by irrelevant responses. A lawyer searches only in their 2024 contracts, not in old procedures. A technician searches in technical manuals, not marketing emails. Everyone searches where it’s relevant.
Real impact:
Responses are more reliable, faster, and more targeted. No informational noise dilutes your search.
Concrete example: A customer service department configures iH24 to search first in “2025 Procedures,” then in “Updated FAQs,” never in “Old Closed Processes.” Result: Customers receive the correct procedures, not outdated information.
Add videos, audio, and images to your answers.
What it is:
You’re not limited to text. You can attach videos, audio tutorials, images, and screenshots to all your documents.
What it’s good for:
Your answers become comprehensive and powerful. Not just “do this,” but “watch this demo video while you’re at it.” Not just “it’s here,” but “look at this image.”
Real impact:
People understand better, faster. Training is three times faster. Errors decrease. Customers are more satisfied.
Real-world example: An e-commerce team attaches product videos to product pages. When a customer asks a question, they see the video. A maintenance team attaches video tutorials to repair procedures. Technicians understand by watching, not by reading.
Choose your preferred AI for your treatments
What it is:
iH24 isn’t locked into a single AI. You can use ChatGPT, Mistral, Claude, or any other AI model on the market.
What it’s good for:
You maintain your freedom. You’re never tied to a single provider. Prices change? You switch. A new AI model is better? You test it. You discover that one AI is faster for a specific task and another for a different task? You combine them.
Real impact:
You save money by routing intelligently. You stay competitive by adopting the best innovations. You’re always free.
An AI that learns from your business
What it is:
iH24 doesn’t just use generic AI. It can be configured to become an expert in your specific domain.
What it does: iH24 learns your internal jargon, your processes, and your company culture. It’s as intelligent and knowledgeable as a senior member of your team. It doesn’t make silly mistakes like confusing your internal terminology or ignoring your special procedures.
Real impact: Better responses. Virtually no errors. Immediate user adoption: “It’s like talking to someone who truly understands our business.”