The RAG AI
The RAG AI
The RAG iA solution in line with your strategy
iH24 is more than just a high-performing RAG solution. It’s a strategic platform that reconciles AI innovation with the imperatives of security, compliance, and business performance. By combining on-premises storage, optimized indexing, precise filtering, multimodal enrichment, complete transparency, universal interoperability, and advanced customization, iH24 offers a comprehensive package that addresses the real challenges of modern businesses.
How does iH24 meet your requirements?
The strategic advantage of internal storage: Data Sovereignty
Complete control over the location of sensitive data
iH24’s distinctive feature lies in its ability to store all RAG documents within the company’s internal IT network. This on-premises approach directly addresses organizations’ major security and regulatory compliance concerns.
Unlike cloud solutions that expose data to shared infrastructures, iH24 ensures that your strategic information, patents, confidential documents, and customer data never leave your security perimeter. This approach eliminates the risk of exposure to third-party providers and foreign jurisdictions, a crucial advantage for regulated sectors such as finance, healthcare, and defense.
Simplified Regulatory Compliance
With GDPR and increasingly stringent industry regulations, iH24’s in-house storage offers compliance by structure. Companies retain absolute control over data residency, access rights, and retention policies, thus facilitating audits and significantly reducing legal and financial risks.
Summary of measurable benefits
#1
Team productivity
Reduction of 30 to 60% in information search time, equivalent to freeing up to a quarter of staff for higher value-added tasks.
#2
Operational Costs
Reduced need for model retraining, limited consumption of computing resources and reduced error correction costs.
#3
Confidentiality
Elimination of risks related to data breaches, guaranteed GDPR compliance and facilitated auditing.
Optimal Performance Thanks to Multiple Indexing Settings
Maximum Accuracy and Relevance
One of iH24’s major innovations lies in its ability to offer multiple indexing settings when creating AI vectors. This technical flexibility translates into considerable benefits.
Traditional RAG systems use a single indexing approach, often ill-suited to the diversity of enterprise content. iH24 allows for the application of different indexing strategies depending on the document type, business domain, or information criticality. This multi-strategy approach combines the best features to simultaneously optimize speed and accuracy.
Measurable Reduction in Search Time
Optimized indexing settings can reduce information retrieval time by 30% to 60%. For a company of 500 employees spending an average of two hours per day searching for information, this represents a saving of 250,000 to 500,000 hours annually, equivalent to 125 to 250 full-time employees.
This performance translates directly into productivity gains, allowing knowledge workers to focus on high-value tasks rather than document retrieval. The impact on ROI is immediate and measurable.
Precise targeting thanks to subgroup queries of documents
Flexibility and Contextualization
iH24’s ability to create queries across user-defined groups or subgroups of documents is a major strategic differentiator. This metadata-based filtering feature allows users to precisely target relevant sources based on their search context.
For example, a legal team can query only contracts from 2024, while the R&D team focuses on technical patents, and customer service accesses up-to-date procedures. This intelligent segmentation eliminates informational noise and ensures highly relevant results.
Improving Engagement and Satisfaction
RAG systems equipped with advanced document filtering capabilities generate a 25% improvement in customer engagement. This performance is due to the increased relevance of responses and the reduction of irrelevant information that dilutes the value of interactions.
For customer service, this functionality radically transforms the experience. A 24/7 chatbot can automatically filter documents by date, product category, or support level, ensuring accurate and up-to-date responses. This precision reduces escalations to human teams and significantly improves customer satisfaction scores.
Multimodal enrichment: The advantage of integrated media
Enriched Context for Complete Understanding
The integration of illustrative media (video, tutorials, audio, images) with all RAG documents positions iH24 at the forefront of multimodal AI. This capability addresses a major limitation of traditional RAG systems that focus exclusively on text.
In many professional use cases, text alone is insufficient to convey information. Maintenance procedures require demonstration videos, product training relies on interactive tutorials, and sales presentations incorporate impactful visuals. iH24 automatically synchronizes this media with textual content, creating a truly multimodal knowledge base.
Next Generation Training and Support
The combination of media significantly enriches use cases in training and customer support. Companies using multimodal RAG systems see a 30 to 40% reduction in onboarding time for new employees, thanks to direct access to contextualized training videos and visual demonstrations.
For enterprise e-learning, iH24 transforms the learning experience. An employee searching for “how to configure module X” receives not only the text guide but also the corresponding video tutorial, annotated screenshots, and even audio recordings of past training sessions. This multimodal richness accelerates skills development and drastically reduces the workload for training teams.
Strategic freedom: compatibility with all APIs on the market
Independence and Technological Flexibility
iH24’s ability to use all the APIs on the market (ChatGPT, Mistral, Claude, etc.) eliminates the risk of vendor lock-in. This multi-vendor approach offers unprecedented strategic flexibility, allowing companies to select the best model for each use case.
Organizations can thus combine GPT-4 for complex reasoning, Mistral for processing in French, and Claude for analyzing long documents, all within a single iH24 platform. This interoperability also eliminates technology silos and facilitates migration between models as the market evolves.
Cost and Performance Optimization
Access to multiple providers enables dynamic cost-performance optimization. iH24 can intelligently route simple queries to cost-effective models and reserve premium models for complex tasks, reducing operating costs by up to 40%.
This flexibility is particularly valuable in a market where model pricing and performance are constantly evolving. Companies using iH24 can test and compare multiple providers without rewriting their code, accelerating innovation while keeping budgets under control.
Competitive Differentiation: Customized AI Models
Adaptation to Specific Business Needs
The ability to integrate custom AI models represents iH24’s ultimate advantage for organizations seeking a sustainable competitive edge. Unlike generic solutions, iH24 allows you to deploy fine-tuned models tailored to your specific business data, technical jargon, and processes.
This customization transforms AI from a generic tool into a proprietary strategic asset. A pharmaceutical company can integrate a model specializing in medical nomenclature, a law firm can deploy a model trained on its internal case law, and a manufacturer can use a model that understands its technical vocabulary.
Superior ROI and Barriers to Entry
Customized AI solutions generate up to 40% higher ROI than generic approaches. This performance stems from the precise alignment between AI capabilities and actual business needs, eliminating guesswork and out-of-context responses.
More strategically, a customized AI model creates a competitive barrier that is difficult to replicate. Your competitors may purchase the same cloud tools, but they cannot replicate your AI, which is trained on 20 years of proprietary knowledge and in-house expertise. This differentiation becomes a valuable intangible asset, strengthening your market position.
